Order intake
Agents read incoming orders, map product codes and units and flag anything unrecognised.
Industries
Built for operations with volume and exceptions.
You already have an ERP. We augment the work that falls out of it.
01 / Industry
Distribution & Wholesale
Resolve order exceptions before they become delivery problems.
Price mismatchWrong warehouseCredit hold
Price and stock exceptions
Each line checked against the customer agreement and stock position, with a proposed resolution.
Fulfilment escalation
Credit holds, missing delivery details and supplier delays routed to the owner, case attached.
Works over ERPEmailWMSExcel
Start with order exceptions 02 / Industry
Manufacturing & Industrial Services
Keep procurement, quality and maintenance work moving between systems.
Late supplierMissing certificateMaintenance request
Procurement exceptions
Supplier messages matched to open purchase orders. Delays, price changes and missing confirmations flagged.
Quality document completeness
Each order or batch checked for required certificates and reports before it ships.
Technical request triage
Maintenance requests classified, enriched with asset and order history, and routed to the right engineer.
Works over ERPSupplier emailQMSCMMS
Start with procurement & quality 03 / Industry
Logistics & Supply Chain
Catch shipment exceptions and missing documents before they turn into claims.
Missing CMRETA changedDamage claim
Shipment exception monitoring
Partner statuses reconciled against the plan, with delays and mismatches flagged to the owner.
Document completeness
Each shipment checked for required documents before departure, with requests for missing items drafted.
Routing and claims escalation
Arrival changes, routing approvals and claims classified and sent to the right person.
Works over TMSCarrier portalsEmailExcel
Start with shipment exceptions 04 / Industry
Energy Operations
Reconcile contracts, measurements and invoices before discrepancies cost you.
Invoice vs settlementMeter data gapTariff change
Settlement and invoice reconciliation
Agents compare invoices with contracts, measurements and settlements, and explain each discrepancy with its sources.
Measurement data checks
Gaps, outliers and late submissions flagged before they reach a settlement or a report.
Regulatory evidence packs
Source data, calculations and approvals assembled into a reviewable record for each reporting cycle.
Works over BillingMetering dataContractsExcel
Start with reconciliation Engage
Your sector not listed?
If the workflow repeats and the exceptions are costly, it is worth a look.